Apollo Surprise Box
Apollo Surprise Box is for people who love sporting unique products and gadgets but don’t like spending the time looking for them. If you have an eye for one-of-a-kind decorations, accessories and more, then this is the subscription box for you. You’re guaranteed to receive full sized items that are unique and won’t be found in any chain store. Each item in the box is hand picked to fit your personal taste and lifestyle so you’ll get products that you’ll actually like and use.
Four plans available: $30/Month; $50/Month; $30/Quarter; $50/Quarter
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What will I receive in my surprise box?
We’ll send unique and fun lifestyle products tailored to your preference. Choose from home décor, gadgets, beauty & health, collectibles, outdoor gear, household essentials, and more.
How would you know what I like?
When you sign up for the subscription box, you will be filling out a short survey about your preferred product categories and styles. Each product in your box is hand-picked and tailored to your preference.
How much is the subscription box?
We offer a flexible subscription plan with four options. You can choose from $30/month, $50/month, $30/quarter, and $50/quarter.
When will my card be charged?
We will charge your card 7 days prior to the first day of your delivery window every month or quarter, depending on your plan. If the payment is declined due to issues with your account, we will contact you immediately for correction. If the payment still cannot be processed before the first day of your delivery window, we will cancel your delivery for that month or quarter.
When will I receive my surprise box?
When you sign up, you can choose your preferred delivery window from 1st-10th, 11th-20th, and 21st-31st of each month.
How to update my subscription preferences?
You can update your subscription preferences anytime under “My Subscription” after logging into your account.
Can I cancel my subscription?
Yes. You can cancel your subscription one month before the first day of your next delivery window. For example, if your next delivery is scheduled for August 11th-20th, you can cancel it before July 11th.
What if I don’t like the product(s) I received?
We’d be happy to exchange any items that you are not satisfied with within 14 days from the delivery date. You can exchange an item for a different color/design, or a product of similar value. Please note that we are not responsible for the shipping cost unless the items arrive damaged or defective. Please email us at [email protected] or call us at 415-255-5839 to process the exchange.
Returned items should be new and ready for resale. It must be unused and in the original packaging, including tags, booklets, and labels. Items must not be worn, altered or damaged. Returned items not in original condition for reasons that are not our error, are subject to a restocking fee being deducted from your refund.
How can I track my package?
You will receive a shipping confirmation with the tracking number once your box is shipped.
What if I receive a damaged or defective item?
We’d be happy to provide a free exchange for you. Please send us a photo of the product to [email protected] for further instruction to process the exchange.
Can I receive my box as a gift?
Absolutely! We can pack your delivery in a gift box and include a gift receipt. Please contact us [email protected] or 415-255-5839 at least 5 business days before the first day of your delivery window.