Ellie is a monthly subscription service that sends you amazing items for your active lifestyle! Each month we curate our collection to match nicely with a color story or theme. For example, we’ve had a “yoga inspired” collection, a “lounge” collection, and a “get active” collection.
On the first of each month, we announce the new items so you know what to expect. If you don’t like a month, you can always easily skip with a click of a button. Additionally, your subscription renews on the same date each month, so you always know when and what to expect!
We offer two subscription types:
3 items – includes 3 apparel items. (Typically we have some variety of sports bra, top, or leggings)
5 items – includes 3 apparel items mentioned above + 2 accessories/equipment
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Ellie customers enjoy free ground shipping as a member, within the continental United States. We ship with standard ground shipping (6-9 days) within the 48 continental United States.
Shipping to Alaska and Hawaii is available for $6.99. We currently do not offer express shipping to these destinations, standard shipping time is 6-9 days.
You can skip your month between the 1st-4th of each month. On the 5th you will no longer be able to skip the month, and you will be charged on your reoccurring charge date (the day of the month you signed up on). If you signed up between the 1st and 4th of the month, your reoccurring charge date will automatically be changed to the 5th in order to give you time to see the collection.
You may cancel your subscription at anytime by contacting Customer Service through our contact form or by phone at 1-844-338-5044.
Starting February 1st, 2018, cancellation requests must be made up to 5 business days prior to your bill date, to ensure your box for that month is cancelled. If requests are received within 5 business days, we may not be able to accommodate your request.
Any requests made after your bill date will only take effect on the following month’s box.