Box Details:

truLOCAL connects you to high-end, locally-sourced meat products – delivered right to your doorstep across Canada. Enjoy all your favourite proteins, from 100% grass fed and finished beef, mouthwatering chicken and wild caught fish! Customize the perfect box for your family


Follow truLOCAL on Social Media

What you Get:

TBD

FAQs:

Do I have to be home to accept my delivery?
You do not have to be home to accept your delivery, the dry ice will keep your package frozen until you get home! If you live in a house, your package will be left at the door. If your shipping address has a controlled entrance, it is your responsibility to provide a buzzer code for entry, and/or inform your concierge of the delivery. If for whatever reason, the driver can’t gain access to complete the delivery, you will receive a notice and the driver will re-attempt delivery the following day and/or the package will be held for pick-up should you choose to pick it up that evening.

What happens if I am not home?
If you are not home to accept the delivery, the package will be left at your front door or with your concierge. If for whatever reason, the driver can’t gain access to complete the delivery, you will receive a notice and the driver will re-attempt delivery the following day and/or the package will be held for pick-up should you choose to pick it up that evening.

How long will the box stay frozen for?
The package will stay frozen for up to 3 days in transit, depending on what conditions the box is held in. We usually recommend that you unpack the box and place the contents in the freezer as soon as you get the chance!

Does truLOCAL have specific shipping days?
We ship on Sundays-Fridays to arrive within 1-2 days depending on your location and assigned third-party courier! It is your responsibility to check your account, reminder emails, and shipping emails to be prepared for your shipping date!

Is there a delivery window or specific time of day for deliveries?
If your shipping address is a commercial/business address, your delivery will occur between 9am-5pm. If your shipping address is a residential address, your delivery will occur between 8am-8pm.

Will I receive a tracking number?
Yes! You will receive a tracking number once your order has been picked-up from us.

Is the packaging recyclable?
Yes! Our packaging is curb-side recyclable. Our packaging consists of a cardboard outer box, paper insulation, and a recyclable bag (in Alberta and BC) to keep your box from getting soggy during transit.

How do I check if truLOCAL ships to my area?
You can type your postal code into the “Order Now” page on the website, and it will automatically check to see if you are in our delivery range.

Can I ship to my work? Gym? Etc.
Yes, absolutely! You can type your postal code into the “Order Now” page on the website, and it will automatically check to see if you are in our delivery range. Just be sure to leave any special shipping instructions, including a buzzer code or business name.

What If I live in an apartment building?
If your shipping address has a controlled entrance, it is your responsibility to provide a buzzer code for entry, and/or inform your concierge of the delivery. If for whatever reason, the driver can’t gain access to complete the delivery, you will receive a notice and the driver will re-attempt delivery the following day and/or the package will be held for pick-up should you choose to pick it up that evening. If your shipping address has a controlled entrance that isn’t easily accessible for delivery/ if you know that you have had trouble receiving packages in the past, please feel free to ship the package to your workplace, gym, or even a friend or relative’s house!

How do I properly dispose of the dry ice?
Despite how interesting dry ice can be, please always be sure to handle it with care. Usually the dry ice will have dissipated by the time you receive your package, but if there is any remaining simply remove it by carefully picking up the baggie at the top, and place the remaining dry ice outside to dissipate. The contents of your box will be quite cold due to proximity – we recommend using an oven mitt or a glove to unpack your box.

My order has shipped, can I make a change?
Once your order has been picked-up by a third party courier and shipped out, no changes, re-routes, or returns can be made. You will receive a reminder email 48 hours before your order renews, and it is your responsibility to make any necessary changes before your order is billed through, before it leaves our facility.

What is truLOCAL’s return policy?
Due to the nature of truLOCAL products, they cannot be returned.

Where are you based out of?
We operate locally out of Ontario, Alberta, British Columbia, and Quebec and ship to most postal codes in those provinces. If you wonder if we ship to your area, enter your postal code on this page to check.

What are your hours of operation?
We are available from 8:30am-4:30pm EST Monday- Friday. For any inquiries outside of those hours, please feel free to email us! We always do our best to respond to emails during the evenings and weekends, so if you don’t catch us on the phone, you definitely will through email!

Where do you ship to?
We operate locally out of Ontario, Alberta, British Columbia, and Quebec and ship to most postal codes within those four provinces. We also ship nationwide from Ontario to most postal codes in Manitoba, Saskatchewan, Nova Scotia, Newfoundland, PEI, and New Brunswick! To check to see if we can ship to you, feel free to enter your postal code into the “Order Now” page!

Do you have a pick-up location?
We don’t have a physical retail store location. All of our orders are placed online through our website, and we ship straight to you!

Your site says that you don’t deliver to my area?
When an error occurs with a postal code, it’s because of one of two things: 1. The courier can’t guarantee a timely delivery. 2. Dry ice is considered a dangerous good, and the delivery area doesn’t accept/handle packages with dry ice. We are always trying to find new ways to get truLOCAL to even the most remote areas.

How does it work?
You choose your box size, choose how often you would like it delivered, and fully customize the contents of your box! All of our orders are placed online through our website, and we ship straight to you!

How much does it cost? Where can I see the prices?
We have two different box sizes, a small for $135 and a regular for $259. You can customize your box by clicking the green “Build Your Box” button. Don’t worry, clicking that button doesn’t mean that you are committing to placing an order, but it will allow you customize a box and see the process!

How often do you recommend we get it?
We usually suggest that you start with a regular box once a month and adjust the frequency as needed. It’s tough to say exactly which box size and frequency will work for you, every individual and family is different! There are many factors to consider including how many people you are feeding, how often you are eating at home, how many meals a day contain meat, what cuts you’re eating, and even how often you entertain guests!

Where can I get a sample?
Our small sized box is a great box to sample. You can always place an order for a small or regular sized box and click “Cancel My Subscription” right after.

What are your prices comparable to?
Our prices and quality are comparable to your specialty grocers, with the added convenience of home delivery plus the local factor!

How much meat comes in a box?
The small box comes with up to 18 portions of meat, and the regular box comes with up to 40 portions of meat.

Is there a minimum order?
No! There are no minimum orders. We have two different box sizes, a small for $135 and a regular for $259. You can pause, skip, order a one-off box, or cancel at any time with no commitment or contracts!

What are the points for?
The small box has 9 points to play with and the regular box has 20 points to play with! Each cut is represented by a different point value, so you can customize your box to fit your lifestyle!

Get in Touch with truLOCAL:

truLOCAL

Shipping since: February, 2016
$135 (starting from)
truLOCAL connects you to high-end, locally-sourced meat products - delivered right to your doorstep across Canada.
loyalty Use code YEAROFBOXES15 to save 15% on you 1st box!

Highlights

Shipping: FREE
Ships to:
Ships from: Canada
Ships: Monthly
Currency: CAD

User Ratings (1)

  1. Steve
    Rating:

    I did not get my truLOCAL from this site but I can say that I have been a truLOCAL customer and LOVE their meat! I am really happy to see them on this site! Way to go!

Box Details:

truLOCAL connects you to high-end, locally-sourced meat products – delivered right to your doorstep across Canada. Enjoy all your favourite proteins, from 100% grass fed and finished beef, mouthwatering chicken and wild caught fish! Customize the perfect box for your family


Follow truLOCAL on Social Media

What you Get:

TBD

FAQs:

Do I have to be home to accept my delivery?
You do not have to be home to accept your delivery, the dry ice will keep your package frozen until you get home! If you live in a house, your package will be left at the door. If your shipping address has a controlled entrance, it is your responsibility to provide a buzzer code for entry, and/or inform your concierge of the delivery. If for whatever reason, the driver can’t gain access to complete the delivery, you will receive a notice and the driver will re-attempt delivery the following day and/or the package will be held for pick-up should you choose to pick it up that evening.

What happens if I am not home?
If you are not home to accept the delivery, the package will be left at your front door or with your concierge. If for whatever reason, the driver can’t gain access to complete the delivery, you will receive a notice and the driver will re-attempt delivery the following day and/or the package will be held for pick-up should you choose to pick it up that evening.

How long will the box stay frozen for?
The package will stay frozen for up to 3 days in transit, depending on what conditions the box is held in. We usually recommend that you unpack the box and place the contents in the freezer as soon as you get the chance!

Does truLOCAL have specific shipping days?
We ship on Sundays-Fridays to arrive within 1-2 days depending on your location and assigned third-party courier! It is your responsibility to check your account, reminder emails, and shipping emails to be prepared for your shipping date!

Is there a delivery window or specific time of day for deliveries?
If your shipping address is a commercial/business address, your delivery will occur between 9am-5pm. If your shipping address is a residential address, your delivery will occur between 8am-8pm.

Will I receive a tracking number?
Yes! You will receive a tracking number once your order has been picked-up from us.

Is the packaging recyclable?
Yes! Our packaging is curb-side recyclable. Our packaging consists of a cardboard outer box, paper insulation, and a recyclable bag (in Alberta and BC) to keep your box from getting soggy during transit.

How do I check if truLOCAL ships to my area?
You can type your postal code into the “Order Now” page on the website, and it will automatically check to see if you are in our delivery range.

Can I ship to my work? Gym? Etc.
Yes, absolutely! You can type your postal code into the “Order Now” page on the website, and it will automatically check to see if you are in our delivery range. Just be sure to leave any special shipping instructions, including a buzzer code or business name.

What If I live in an apartment building?
If your shipping address has a controlled entrance, it is your responsibility to provide a buzzer code for entry, and/or inform your concierge of the delivery. If for whatever reason, the driver can’t gain access to complete the delivery, you will receive a notice and the driver will re-attempt delivery the following day and/or the package will be held for pick-up should you choose to pick it up that evening. If your shipping address has a controlled entrance that isn’t easily accessible for delivery/ if you know that you have had trouble receiving packages in the past, please feel free to ship the package to your workplace, gym, or even a friend or relative’s house!

How do I properly dispose of the dry ice?
Despite how interesting dry ice can be, please always be sure to handle it with care. Usually the dry ice will have dissipated by the time you receive your package, but if there is any remaining simply remove it by carefully picking up the baggie at the top, and place the remaining dry ice outside to dissipate. The contents of your box will be quite cold due to proximity – we recommend using an oven mitt or a glove to unpack your box.

My order has shipped, can I make a change?
Once your order has been picked-up by a third party courier and shipped out, no changes, re-routes, or returns can be made. You will receive a reminder email 48 hours before your order renews, and it is your responsibility to make any necessary changes before your order is billed through, before it leaves our facility.

What is truLOCAL’s return policy?
Due to the nature of truLOCAL products, they cannot be returned.

Where are you based out of?
We operate locally out of Ontario, Alberta, British Columbia, and Quebec and ship to most postal codes in those provinces. If you wonder if we ship to your area, enter your postal code on this page to check.

What are your hours of operation?
We are available from 8:30am-4:30pm EST Monday- Friday. For any inquiries outside of those hours, please feel free to email us! We always do our best to respond to emails during the evenings and weekends, so if you don’t catch us on the phone, you definitely will through email!

Where do you ship to?
We operate locally out of Ontario, Alberta, British Columbia, and Quebec and ship to most postal codes within those four provinces. We also ship nationwide from Ontario to most postal codes in Manitoba, Saskatchewan, Nova Scotia, Newfoundland, PEI, and New Brunswick! To check to see if we can ship to you, feel free to enter your postal code into the “Order Now” page!

Do you have a pick-up location?
We don’t have a physical retail store location. All of our orders are placed online through our website, and we ship straight to you!

Your site says that you don’t deliver to my area?
When an error occurs with a postal code, it’s because of one of two things: 1. The courier can’t guarantee a timely delivery. 2. Dry ice is considered a dangerous good, and the delivery area doesn’t accept/handle packages with dry ice. We are always trying to find new ways to get truLOCAL to even the most remote areas.

How does it work?
You choose your box size, choose how often you would like it delivered, and fully customize the contents of your box! All of our orders are placed online through our website, and we ship straight to you!

How much does it cost? Where can I see the prices?
We have two different box sizes, a small for $135 and a regular for $259. You can customize your box by clicking the green “Build Your Box” button. Don’t worry, clicking that button doesn’t mean that you are committing to placing an order, but it will allow you customize a box and see the process!

How often do you recommend we get it?
We usually suggest that you start with a regular box once a month and adjust the frequency as needed. It’s tough to say exactly which box size and frequency will work for you, every individual and family is different! There are many factors to consider including how many people you are feeding, how often you are eating at home, how many meals a day contain meat, what cuts you’re eating, and even how often you entertain guests!

Where can I get a sample?
Our small sized box is a great box to sample. You can always place an order for a small or regular sized box and click “Cancel My Subscription” right after.

What are your prices comparable to?
Our prices and quality are comparable to your specialty grocers, with the added convenience of home delivery plus the local factor!

How much meat comes in a box?
The small box comes with up to 18 portions of meat, and the regular box comes with up to 40 portions of meat.

Is there a minimum order?
No! There are no minimum orders. We have two different box sizes, a small for $135 and a regular for $259. You can pause, skip, order a one-off box, or cancel at any time with no commitment or contracts!

What are the points for?
The small box has 9 points to play with and the regular box has 20 points to play with! Each cut is represented by a different point value, so you can customize your box to fit your lifestyle!

Get in Touch with truLOCAL:

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