– Choose a weekly/monthly subscription – You can select 9, 12, or 24 cups for the weekly plan OR 12, 24 cups for the monthly plan.
– Build your box – This is the fun part! Select the superfood eats you like and simply add them to your box.
– Pick your delivery day – select the day you want your order and checkout.
Once you’ve subscribed, you have access to a calendar where you can skip or change your NEXT delivery date as long as it is before your scheduled billing date (this is detailed on your account page). Modifications to your plan cannot be made once an order has been billed.
How does your refund policy work?
We do not issue any refunds on processing orders that have been billed. It is important to keep track of when your next order will be billed to avoid any surprise charges.
– Once a charge has gone through, we cannot issue any refunds.
– We do not issue refunds based on taste preference.
– Rejecting a package from a shipping courier does not warrant a refund.
Can I pause/cancel my subscription?
Whether you’re going on vacation or living out of the office, we understand that everyone needs a little break from time to time. To put your plan on pause, please go to your Account and click Manage Plan > Plan Status > Pause Subscription. You can repeat this process to cancel your subscription. We will not send a delivery or bill you for any further orders during the time that you’ve put your plan on hold. Please ensure you pause/cancel your account prior to the scheduled billing date.
Pausing/cancelling your account after an order has been billed will not cancel nor refund that order.
When do you deliver?
You can choose to have your smoothies delivered on Tuesdays, Wednesdays, Thursdays or Fridays based on your postal/zip code. No signature needed. No matter what your schedule looks like on the day of delivery, your package will be left at your door and remain frozen.
Where do you deliver?
We ship all across Canada and the US (with some exceptions to a few postal/zip codes)