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COST

Our essential bi-monthly subscription box is $34.95 every other month and our VIP bi-monthly subscription box is $48.95 every other month. Auto-renewal occurs on the 28th every other month (January, March, May, July, September, and November). Both subscription boxes include free U.S. shipping (tax applicable if in California).

We also have four non-renewing Prepaid Box Plans and two Single Box options:

• Prepaid 4-Month Essential Boxes (2 Essential boxes in total) for $72.00 plus shipping
• Prepaid 6-Month Essential Boxes (3 Essential boxes in total) for $106.00 plus shipping
• Prepaid 6-Month VIP Boxes (3 VIP boxes in total) for $148.00 plus shipping
• Prepaid 1-Year Essential Boxes (6 Essential boxes in total) for $210.00 plus shipping
• Single Essential Box (one Essential box only) for $39.95 plus shipping
• Single VIP Box (one VIP box only) for $55.95 plus shipping

View the full Box Collection here.

SKIP/CANCEL

To skip a box or cancel your subscription, log in to your account and click on Manage Subscription. The deadline to skip a box or cancel your subscription before the next renewal is on the 20th every other month; click here for our exact skip/cancel deadlines. You can also pause your subscription for an extended period of time by emailing info@lovegoodly.com

In order to be fully canceled, you must receive an email confirmation. If you haven’t received an email confirmation within 24-48 hours, please contact us so we can confirm your subscription cancellation.

ALL skip or cancellation requests must be received by or before 11:59pm PST on the 20th of the month prior to shipping. Any cancellation requests received after the 20th will be applied to the next box — no exceptions as your items have already been purchased and a box is reserved for you/the recipient.

SHIPPING

Active subscribers and new subscribers who signed up during the pre-order period, the box will start shipping on/around the business week of the 5th every other month (February, April, June, August, October, and December) through USPS First Class via our shipping partner DHL e-commerce.

If you are a new subscriber during the current box period, the box will ship within 1-4 business days after your order has been placed via USPS First Class. Once shipped, you will receive an email with your USPS tracking number.

RETURN POLICY

ALL BOX SALES ARE NON-REFUNDABLE AND NOT ELIGIBLE FOR RETURNS.

If the below applies to your order, email info@lovegoodly.com within 1-2 days upon receiving your order or upon using or opening the product. To expedite the process, please attach a high-quality image or video:

• If the product was damaged while en route or if you received a defective item.
• If you have concerns with an allergy, ingredient, or product consistency.
• If you are missing an item from your box

Any inquiries reported more than two weeks after receiving your box, we will do our best to assist but we cannot guarantee a product replacement due to limited quantities available.

You can find more questions and answers in our Box FAQs here!

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